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Dispute against YPP lettings closed

Our dispute against YPP Lettings has been closed after the tenant accepted an improved offer, a reduction in rent of 22% (or £660). The letting agency made an offer before any direct action was needed, although we had declared our intent to undertake such action.

Liverpool Solidarity Federation was contacted by a tenant of Gravity Residence. Due to the pandemic she had to move back to her family home, leaving behind all her belongings in the apartment. Since then, she had tried to reach a sensible agreement with YPP to finish her tenancy earlier. The YPP position was unreasonable, they offered a shameful 5% deduction from her total amount if she paid all the amount by the beginning of April.

Demand letter delivery wins dispute with student lettings agency

In late October 2018, we organised with a student tenant who was being messed around with a disrepair issue by a well-known student lettings agency. We’d beaten this agency before via a direct-action campaign – this time all it took was the delivery of a demand letter to get this tenant compensation. Below, the tenants tells the story of the dispute.

One of our toilets was out of action for the best part of six months. If used, faeces would back up and overflow out of the toilet. This plumbing damage was caused by a fire that wasn’t disclosed to us. Although we had use of another toilet, the toilet that was overflowing was directly next door to the kitchen that meant alongside being inconvenienced, it was quite a disgusting and hazardous living situation prior to calling the plumbers to fix it.

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