Five years ago, “zero hours” contracts came to the attention of the national media. While there is no one type of “zero hours” contract, in all cases workers receive no guaranteed weekly hours or income. Workers are paid only for the actual hours worked, and the employer is under no obligation to provide any work. Their use by employers in very many sectors of the British economy has mushroomed in recent years. In 2006, possibly 0.5% of the workforce had “zero hours” contracts (130,000). According to the Labour Force Survey, 901,000 people (representing 2.8% of all workers) were on contracts that do not guarantee work in December 2017.
Holiday pay is a common problem faced by workers in the hospitality industry - especially those on zero-hour contracts who are often unaware of of their legal right to holiday pay. Recently we supported a waitress from a cafe in the North Laine who was demanding holiday pay for herself and her workmates - and who managed to get the £600 she was owed.